Delivery Information

Delivery takes place Monday–Friday, 10 am–6 pm. After your purchase you will receive a confirmed sales order acknowledgment; if the goods are in stock, delivery will take place approximately 5–10 working days after the purchase date. Depending on location and delivery volume, it may happen sooner or later.

When scheduling your delivery we provide an estimated time that cannot be guaranteed due to events beyond our control (traffic, weather, etc.). One day before the scheduled date a member of our team will call you; if the day is unsuitable, we will make every effort to arrange an alternative. If you need to reschedule, please notify us as soon as possible.

For special or made-to-order items, the estimated delivery date is shown near the product description. Each product may differ depending on the manufacturer, and as many are not made in Ireland, times may vary due to production schedules, supplier availability and transport — please check carefully before ordering.

On delivery we remove all packaging of sofas and flat-packed furniture after installation by our assembly team, unless you state otherwise. Please inspect the delivered product and report any issue immediately to [email protected]. We will do our best to resolve it; depending on the problem this may take up to 2 weeks.

Please measure your living area, hallways and front doors to ensure the furniture will fit inside your home. If the furniture does not fit, additional costs may apply.

• Ensure a clear passage to the room of delivery; remove furniture from hallways and items from walls to avoid accidental damage.
• If assembly is requested, please make the room as empty as possible so our team can work quickly, efficiently and safely.
• Our team wear proper footwear when entering your home (Health & Safety Act 2005) — please ensure floors to the room of delivery are covered.

We are happy to keep your products at our warehouse free of charge for a maximum of 4 weeks, provided the items are fully paid for within 7 days of us informing you they are available. If after 4 weeks you are still unable to accept delivery, we can continue to store your goods; a fee of €40 per week will then apply.

If you have purchased an in-stock item, you may cancel or amend the order before delivery. Items made just for you must be cancelled within 3 days of placing the order, because after that time production may have started with the manufacturer or the item may already have been ordered.

We also provide an assembly service for all our customers. Each item is priced individually for assembly, and all prices are shown on our website.

You are welcome to collect your items from our Limerick warehouse Monday to Friday — just give us notice before you arrive. If you can only collect on Saturday or Sunday, please contact the office to arrange it, as the warehouse is frequently closed on those days. If you purchase an item for collection that is not currently in stock, we will contact you once it becomes available.